He told Travel Weekly: "I don't believe it's a negotiating tactic. Lufthansa wants to change the market. It wants to lead the industry in changing the model [and] airlines generally are behind this." McLeod said: "There are payments going from GDSs to agencies. We're not absolved of fault. Is it right you get paid for using technology or switching from one supplier to another? The model will have to change. GDSs will have to give up something. Airlines will have to give up something. "But I don't think Lufthansa has thought through the processes at agency level. You have alternatives unless you're one of the big guys, whose corporate client will decide whether to book away [from Lufthansa]. Get the full story at Travel Weekly UK Read also "Amadeus claims Lufthansa has lost the trust of the industry" at Tnooz