Leaks in payment security may cause concern for consumers, but taking direct action and retaining open communication about measures can help a brand regain trust. Mandarin Oriental’s statement shares that is “take[s] the protection of customer information very seriously.” The company says it moved “swiftly” to fix the problem, working with forensic specialists to find and remove malware, which it says is undetectable by any anti-viral software. It also mentions that it is testing its security at all of its hotels and adding additional measures, but will not disclose specific details to protect its systems. Get the full story at Luxury Daily