The news for travel agents from MMGY Global’s annual report on American travelers is both good and in one respect surprising. Not only is a bigger percentage of travelers using the services of agents, but in a recent 12-month period millennials accounted for the highest usage of any generation. MMGY’s 2014 Portrait of American Travelers found that 18% of all respondents booked trips with an agent between February 2013 and February 2014. That’s up a healthy 50% from a year earlier, when 12% booked through an agent. And, “perhaps counter-intuitively,” the report said, more millennials booked with agents during the year than any other generation. Specifically, 28% of millennials used an agent, 21% of matures, 15% of Gen Xers, and 13% of boomers. Get the full story at Travel Market Report