"Operational rigor is where we need to be to actually realize the full value of this thing," he said. Douglas Quinby, Phocuswright's senior vice president of research, asked if that meant a de-emphasis of mergers and acquisitions after many in recent years. "I think by nature of focus and opportunity, probably -- but you remember that I ran the M&A team so it's in my blood," Okerstrom said. "I can't stop myself if we see something that is strategically and financially sensible." Get the full story at Travel Weekly