HeBS Digital co-hosted the 2015 Travelers Mindset Summer Conference along with Google and HSMAI Greater New York Chapter at the Google Headquarters last week, Wednesday, July 22nd. The conference, centered on the topic “Creating Meaningful Digital Relationships,” brought over 100 hospitality guests and a line-up of industry experts to discuss the unique challenges hospitality industry faces. The mission of the conference was to discuss trending issues that impact the direct online channel and provide actionable steps to capture more market share, including: - Capturing more revenue during the holiday season - Developing strong customer relationships - Accessing revenue opportunities in emerging markets - Taking advantage of new revenue management tools - Optimizing the direct voice channel Get the full story at HeBS Digital