While OTAs have created mobile apps that better enable customers to shop for and purchase hotel rooms, hotel companies have grappled with producing user-friendly booking apps, according to Phocuswright. As a result, “many chains cite insignificant transactions coming from smartphones and tablets,” Phocuswright said. Phocuswright projects that the majority of online hotel bookings in the U.S. will be made via mobile device in 2017. Because hotel prices have steeply risen in the past few years (13% from 2012 to 2015, according to hotel research firm STR), more travelers are using OTAs to shop for the best rates, Phocuswright said. And most shoppers are not leaving the OTA to book on a hotel supplier website. Get the full story at Travel Weekly