The share of consumers who booked flights with an agent, however, remained roughly the same – at 5% in both 2012 and 2013. Those who booked hotels with agents increased by one point, from 3% in 2012 to 4%, last year, said Marcello Gasdia, PhoCusWright senior analyst. The bulk of consumers’ air and hotel bookings were made through a combination of OTAs, supplier websites and retail agency websites, he said. The report, conducted in February 2014, surveyed the travel behavior of 1,850 adults during the previous year. “One trip” was defined as at least one overnight trip 75 miles from home that included a lodging purchase. Get the full story at Travel Market Report Related Link: PhoCusWright U.S. Consumer Travel Report Sixth Edition