"We love competition, it's in the DNA of the group," said Maelle Gavet, executive vice president, global operations, The Priceline Group, in a fireside chat during the Shoptalk event held in mid-May in Las Vegas. Gavet is responsible for driving global operational strategy and connections across The Priceline Group and its six major brands: Booking.com, priceline.com, KAYAK, agoda.com and OpenTable. The company's decentralized structure creates the internal competition aspect, she explained, and it's working well. Get the full story at Retail Customer Experience