"A lot of these things can be addressed in the RFP," said Travel and Transport general manager of partner solutions Donna Brokowski. She recommends buyers push for last room availability, though properties that have been amenable to it in the past may not negotiate it with occupancies as high as they are. She also insists buyers negotiate for 70 percent to 80 percent of total inventory at a property and, if possible, conduct monthly audits to make sure the negotiated rates are available. "This year, we're making it a standard practice to conduct monthly audits," Brokowski said. "We're catching hotels on a monthly basis. What we thought we'd find is certain brands that do it more or regions. But it's across the board that we find hotels that are noncompliant." Get the full story at Business Travel News