There is no more dynamic or interdependent business than the operation of a hotel. It’s an environment that brings together various functions —from food and beverage to housekeeping to maintenance to sales and marketing — all under one roof, and with a common goal of maximizing profitability. And while each function is separate, they must all work together and communicate with each other to create an operation that efficiently meets or exceeds guest expectations while maximizing sales and profits for ownership. The key in that equation is communications, and one of the pivotal nodes of a property’s communications is the revenue manager. Because they control vast amounts of information vital to the operation of many departments, they must be able to disseminate and interpret data under their control to further the hotel’s goals. Get the full story at Duetto