Speakers at Wednesday’s fifth annual Revenue Strategy Summit at the Renaissance Washington, D.C. Downtown Hotel wasted little time before diving into the industry’s biggest problems. Revenue managers, owners, operators, asset managers and technology suppliers each brought new perspectives on today’s issues, and many walked away with new approaches to adapting, evolving and driving profitability. Here were the five biggest takeaways from RSS 2017: The Cost of Loyalty: When the big hotel brands launched book direct campaigns in 2016, in many cases giving their loyalty members discounts through a closed user group on brand.com, it raised the eyebrows of many in the industry. Get the full story at Duetto