The apparently official account @RyanAirOnline was used to make fun of passengers, saying that they ?smell like urine? and describing them as ?mostly stupid?.

Ryanair initially confirmed that their marketing team had set up a number of Twitter accounts for promotional purposes, and seemed to claim the offending account. Dara Brady, deputy head of sales and marketing for Ryanair told travel news website Travolution that the airline was officially running their Twitter presence.

Confused outrage spread around the social networking website as users reacted to the abusive messages.

Get the full story at the Telegraph.co.uk