Sabre’s new full-content program could divide its travel agency customers into the haves and have-nots.

Agencies can choose to reject Sabre’s Efficient Access Solution and retain their incentives at current levels, but their airline inventory may be severely limited, subject to surcharges or even totally withheld.

With no answers to those issues from the airlines, travel agents have entered a great abyss, lacking crucial information --for now, at least -- about what content they can expect and at what price.

Agencies and corporations are left to wonder if they will be able to access their all-important private and negotiated fares through Sabre. The same question arises about access to Web fares and other low-fare inventories.

At issue, too, is whether airlines will impose service fees, an idea that several carriers have floated, or withdraw content in favor of other channels, as Air Canada has already done and as AirTran did for awhile last year.

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