Topics include: - Y Combinator’s Paul Graham giving Airbnb permission to do things that don’t scale, which was the right advice. The first practical application of this advice: going to the hosts’ locations to take better photos. - Realizing it’s not just a website or a place to lay your head, it’s the experience around it. - Design thinking: The end-to-end experience that people go through as they experience a product (whether your product is a bottle of water or a travel solution). Get the full story at Y Combinator Read also "Airbnb Vacation  -  Seamless Trip Planning Done Right" at UX Design