Amadeus’ recent white paper, Travel Gold Rush 2020, also identifies senior citizens as an “important source of future income” for travel agents including the lucrative luxury travel segments. Several of Amadeus’ insights and recommendations include: Fit as a fiddle & rarin’ to go: Today’s seniors—ranging from age 50 to 90-plus—are physically fitter, healthier, have more disposable income, and are increasingly interested in experience- and destination-based journeys, the report says. The Travel Gold Rush advises agents to cultivate face-to-face (F2F) business with retired seniors by becoming “lifestyle managers” who provide high-margin, tailored services. F2F agents who focus on “superior customer service and listening to what their customers have to say ... are likely to be the ones who prosper in the future.” Get the full story at Travel Agent Central