“The web still doesn’t think creatively; it only thinks in a linear way,” said Peter Greenberg, CBS News travel correspondent, at The New York Times Travel Show’s spotlight panel entitled Forecasting the Future of Travel – Where Will We Be in the Next 10 Years. “The biggest myth out there is that everything is online: It’s what the travel providers want to make available online,” Greenberg said. The discussion jumped from limitations of technology in serving travelers to the benefits afforded travelers by real-life travel agents. “Big data solves a lot [of problems], but it doesn't solve the surprise and delight of discovery,” said Arabella Bowen, editor-in-chief of Fodor’s Travel. “There’s no way to get an experience like that except with a travel agent.” Get the full story at Travel Market Report