The findings come from a survey of 183 travel and procurement managers ahead of the show at Earls Court on February 4-5. Technology takes up eight categories in a top 20 list of issues destined to change the face of travel management in 2014. Event director David Chapple said: “The impact that technology has had on the business travel industry over the last 20 years is indisputable thanks in the most part to the internet, which made it possible to book trips online. “These days technology impacts every touch point along the travel buying process and the next task for buyers is learning how to utilise and integrate technology in a way that keeps travellers happy and compliant.” Get the full story at Travolution