Wearable technology such as smart watches and smart glasses will allow for an enhanced guest experience as the device can detect who the customer is using facial recognition as soon as they enter your property informing the wearer that: - ‘Mr Jones’ has stayed at the hotel before - likes a wake-up call at 6.00am - prefers to communicate in his native language - is a member of your loyalty club - And deliver special offers based on this info to the latest Digital Signage as he passes The IoT brings people, processes, data, and things together to make networked connections more relevant and valuable than ever before, and its impact is no different at hotels than it is at your home, at work or in your car. Through the IoT, information is turned into actions that create new capabilities, richer guest experiences and unprecedented economic opportunity for hotels. Get the full story at Hospitality Finance, Revenue and IT Professionals (HOSPA)