Abta financial protection and financial services director John de Vial said: “Agents are choosing more-complex business models. De Vial said: “When a consumer books a flight, most agents try to sell additional stuff. The agent’s margin is going to come from the other stuff. Some of that activity will fall within the package regulations and some within LTAs. We are seeing changes.” But the trend is not solely driven by the regulations. De Vial pointed out: “Agents doing Flight-Plus was a longer-term trend, although Flight-Plus has been abolished aside from legacy bookings moving through the system.” Get the full story at Travel Weekly UK