Travellers want more flexibility when reclaiming loyalty bonuses, according to research by Collinson Group. The group, which is behind Lounge Pass, surveyed 2,250 airline and hotel loyalty programme members across the US, UK, UAE and Singapore from its Collinson Latitude arm. Its data showed that 51% of airline members went on to book a flight and 53% of hotel members went on to book a hotel room following a redemption on non-core inventory rewards, such as electrical goods or day experiences. Get the full story at Travolution Read also "The shrinking value of hotel loyalty programs" at Vikram Singh