Spain's hoteliers have been under pressure to please this summer, as online reviews have become more powerful than ever. The consumer-led reviews website is now the go-to site for those planning a holiday. Hotel Molino del Santo has recently been voted the second-best hotel in the whole of Spain. Andy Chapell, manager of the hotel, told the Olive Press: “We think TripAdvisor is great. It is very helpful to have so much positive feedback that new clients feel they can trust – and even the occasional less-than-complimentary comments are useful to help identify problems.” But there is a dark side to TripAdvisor’s new-found influence. Get the full story at the Olive Press