Looking ahead, TrustYou thinks it can thrive, despite the prowess of online reviews giant TripAdvisor and competition from rival reputation management companies, such as Revinate and ReviewPro, and guest survey companies like Medallia. Earlier this summer, TrustYou acquired Checkmate, a real-time messaging specialist for hotels to communicate with guests, for an undisclosed sum. Tnooz recently checked in with Benjamin Jost, chief executive and co-founder of TrustYou, to find out how his company plans to ride an expected wave of hotel investment in online reputation management. Get the full story at Tnooz