TrustYou, the world’s largest guest feedback platform, starts the new year with exciting new partnerships across the globe. Each new partner will incorporate various features of the platform to to improve their products and services by means of collecting, assessing and responding to guest feedback. The expansion of the portfolio includes renowned chain hotels as well as various independent properties worldwide. TrustYou plans to continue its growth through an enhanced presence at trade shows worldwide, such as ITB Berlin (Hall 10.1, Booth 10a). TrustYou’s well-established partnership with AccorHotels has recently been extended, as the hotel group acquired the renowned Fairmont, Raffles, and Swissôtel Hotels and Resorts. The 113 properties are now utilizing AccorHotels’ “Voice of the Guest” platform powered by TrustYou. They can thereby analyze all customer feedback that is shared by travelers across the web and send out customized post-stay surveys to ensure the best quality for guests throughout all Fairmont, Raffles, and Swissôtel Hotels worldwide. Get the full story at TrustYou