U.S. hotels also broke the historical record last year, collecting $2.6 billion in fees and surcharges, a greater amount than was first forecast. The largest increase was in cancellation fees. Earlier this year, Marriott International and Hilton instituted penalties for cancellations made less than 48 or 72 hours in advance. InterContinental Hotels Group, too, tightened its cancellation policy, though to the 24 hours Marriott and Hilton previously had required. According to Hanson's report, U.S. lodging industry fees and surcharges have increased every year except in 2002 and 2009 when hotel demand declined. Get the full story at NYU Jonathan M. Tisch Center for Hospitality and Tourism