Chatbots greatest ability currently is to provide 24/7 communication to clientele, answering frequently asked questions, giving recommendations, and offering additional services or products such as room service or upgrades. For potential customers or current guests, this artificial intelligence (AI) is a great way to get instant insights at any time of day, and to find answers to enquiries they may be too embarrassed, or find too trivial, to contact staff about. The impact on guest satisfaction is clear and chatbots can certainly contribute to having more happy guests at your hotel, but have you considered the potential revenue benefits chatbots may offer? Here are some ways an investment in AI might see your bottom line become a little healthier. Get the full story at SiteMinder