We were joined by Ahmed Youssef from Amadeus Hospitality and Anatoly Polyakov from The Heart of the Village Inn. Some of the topics we discussed included: - Mobile is changing the travel shopping journey, creating “micro-moments,” instances where people go onto their phone for a small task that needs to be done immediately, making them intent-rich - A new Google study has identified 4 micro-moments in travel: I want to Get Away, Time to Make a Plan, Let’s Book It, Can’t Wait to Explore - What happens in these micro-moments ultimately affects the travel decision making process Get the full story at Leonardo