There’s also no point wasting our engineers’ time building the kinds of widgets that guests don’t even notice, when they could be focusing their energy on new tools that will genuinely increase revenue for hotels. Triptease user testing found that guests frequently reacted badly to messages that appeared too soon after they had landed on a website - particularly if they popped up immediately on the homepage or took over the full screen. In some instances they were very annoyed at the intrusion of a special offer while they were still making their up mind about booking the hotel. Additionally, Google actively penalises mobile sites with intrusive or obstructive pop-ups so it’s important to be really careful about what messages you choose to display on your mobile site. The only Triptease products that display on mobile are Price Check and Front Desk chat. Get the full story at Triptease