The codependent nature of small property owners and their booking partners has its upsides, but primarily, it’s viewed by the underdogs as a “necessary evil.” In turn, small property owners are left feeling “squeezed and often exploited, some of them to the point of quitting,” according to a new report from Sawday’s examining owners and their relationship with booking partners in the UK. Despite this, OTAs are an important source of revenue and an undeniable influence, with 80% of accommodations providers saying they use at least one major service. Get the full story at PhocusWire and Sawday's (PDF 1.3 MB)