According to a new survey of more than 1,200 hoteliers by Expedia Group, the world's travel platform, chain hotels are nearly twice as likely as small independent properties to prioritize technology investment. Alternatively, small independent properties are 1.5 times as likely as chain hotels to prioritize room renovations – indicating a gap in technology investment strategies among different hotelier segments.

Reliance on technology is becoming increasingly important in the lodging industry as hotels begin to recognize how they can gain a key competitive advantage with strategic technology investments. According to the latest report by Hospitality Technology, 54% of hotels plan to increase their technology budgets for 2019, while only 8% plan to decrease.