Expedia Group and the Better Business Bureau (BBB) have teamed up to warn consumers of these scams that have been reported within the last several days. So far, people from 17 states, as well as Canada, have lost around $10,000 because of this scam. Individuals have lost as much as $3,700.

According to the press release, people are calling customer service numbers that are claiming to be Expedia, but are actually scammers. Individuals who are calling these numbers are looking to confirm or change a reservation they have made through the Expedia website. The scammers are telling callers that the refund site is not working and are asking callers to purchase gift cards in order to receive refunds or change their bookings.