Leverage tech in a way that feels personal by thinking about how you can adjust your guests’ space in a way that communicates you know them as an individual.

In the article, “How Sentient Space Will Change What It Means To Be At Home,” Louison Dumont discusses how the spaces around us contribute to our overall state of mind – and even our health. “A deeper computational understanding of human life means richer experiences,” says Dumont.

How can hoteliers use this to help their guests feel more at home through their environment (i.e. lighting, smells, sounds)?