Ecole hôtelière de Lausanne recently welcomed three hospitality companies actively engaging in data science during a panel discussion hosted by Associate Professor Alessandro Inversini. Participants shared their experience working with data, its opportunity and its pitfalls.

For Accor, data has been tapped into inside and outside its hotels and accounts for a major driver of change, not only from a distribution and revenue managements systems perspectives but to capture valuable data points and translate insights around customers' demand.