Some of the highlights of the study:

Vitual companions: While time-pressed travellers may wish to avoid other people during their stay, others will welcome companionship – even in virtual form.

Breaking bricks: Traditional brick and mortar retailers are expanding into hospitality – building immersive brand experiences for their customers – providing an entirely new breed of competition for traditional players.

Magic point-of-sale: Using their devices to summon a “magic point-of-sale,” travellers can engage with establishments, browse products, test and purchase in innovative new ways.

New workforce: The proliferation of on-demand services and co-working environments are transforming expectations around work and travel.

Download the full report at Sabre Hospitality