A born-revenue manager loves their numbers and statistics. Data analysis is such a vital part of the role so is arguably the one you need to invest the most time on. It also demands constant learning and development because systems are being frantically refined, updated and remodelled, so pay particular attention to this area in 2019.

Learning decent communication skills does not just a good revenue manager make. They translate into every part of your life and strengthen all kinds of relationships – professional, and also personal and potential.