A new study found that 80% of millennials find a hotel using Google, and more than half wouldn’t book a property if its website was difficult to use. Apparently impatient, 49% put off making a booking if they couldn’t do it instantly online.

A prospective hotel’s social media presence is important to millennials, with 73% saying they check the company’s social media feed before booking. In fact, 33% would be put off booking altogether if a hotel had no social media presence.