Travelers demand more personalized travel regardless of budget
Personalized service has always been a marker of luxury travel, but now switched-on travel businesses are going the extra mile with unique, one-off experiences for guests.
Slow recovery due to the ongoing delays at U.S. embassies to process visitor visas
International inbound travel to the U.S. is projected to be at 63% and 75% of its pre-pandemic volume in 2022 and 2023, respectively, according to the U.S. Travel Association.
First-party data becomes critical to the hotelier’s toolkit
The ways in which hotel marketers are utilizing first-party data are evolving, and are building stronger guest relationships and increasing direct bookings.
More on Expedia's B2B strategy. The Phocuswright Conference gave CEO Peter Kern the opportunity to provide more detail on its new Open World technology platform.
Travelers' demand for experiences requires industry rethink. A shift away from the purchase of goods toward investment in authentic experiences has important implications for the travel industry.
Top 10 hospitality trends to watch for in 2023. Hotel News Now's take on the top 10 trends playing out in the hospitality world next year.
Is the future of travel really the three-star hotel? According to Expedia data, 40% of American travelers plan to stay in hotels that rank between one and three stars.
How hotels can streamline the business travel experience. Today’s business travelers expect frictionless experiences, especially when it comes to managing expenses.
Go less frequently, stay longer. The antithesis of whistle-stop world tours, single-destination holidays offer sustenance and sustainability.
Cendyn: Digital marketing mistakes to avoid this holiday season. Holiday cheer is in the air - the busiest time of year for hospitality marketers looking to stand out in a sea of cyber specials.
Shiji Group: Digital and mobile guest engagement discussion. The importance of digital and mobile guest engagement, and what it means to guests and operators.