Distribution

Airbnb missed hosts tied to illegal NYC hotels

Mar 31, 2019 / Airbnb
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Shutterstock

Airbnb said there were more hosts associated with illegal hotels in New York City than the company told a judge last year.

Operators of illegal hotels evaded Airbnb’s One Host, One Home policy by using "a multitude of individuals" to create the false impression of a large number of hosts when there was really just one person, the company said in the letter.

Airbnb has identified and banned at least five additional illegal hotel listings, Airbnb head of global policy Chris Lehane said in a statement. "We will be removing those operators from our platform, and as our review continues, we will continue to identify, report and take down such bad actors," he said.

Products & Services

New York’s trendiest new hotels get cheaper - and far more expensive

Mar 31, 2019 / Hotel Design
Hoxton Williamsburg
Hoxton Williamsburg

After years of pushback from developers dead-set on maximizing per-room revenues, hoteliers are finding a new way to offer more bang for travelers’ bucks all across Manhattan.

New brands such as Sister City, a spinoff of the hyper-successful Ace Hotels, and Equinox, with its fitness-first concept, are being incubated in Manhattan’s fastest-evolving corners, from the Lower East Side to Hudson Yards. Other upstarts are offering edgy design schemes and starter rates on par with Holiday Inns.

Meanwhile, rarified brands Six Senses and Aman will soon push the city’s standards of luxury to even higher planes when they make their U.S. and east coast debuts. The variety of these openings is alone noteworthy; their volume is practically unprecedented.

Products & Services

How France’s hotels are rethinking style and space

Mar 31, 2019 / Hotel Design
JLL
JLL

New brands to the market have raised the design standards to stand out from the crowd and win over a new generation of traveller looking for unique experiences.

Many Parisian hotels have recently been given a new lease of life. And whether they’re a boutique offering or part of a revamped chain, their aim is the same; to become a place where people want to spend time rather than just providing a bed for the night. Lobbies and restaurants are therefore increasingly open to locals as well as guests, helping to create a buzz that people want to be part of.

“Communal spaces have become places to socialise where hotel guests and locals are welcomed especially during special events,” says Donet. The Shangri-La Hotel in Paris, for example, has debuted a seasonal pop-up bar dedicated to the golden age of China’s Song dynasty with specially created food and cocktails.

Market Data

UK hotels ‘struggle to deliver profits’

Mar 31, 2019 / Trends
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Shutterstock

According to the latest data tracked by HotStats, the UK hotel industry has had a rough start to 2019, with rising costs biting into profits.

Total gross operating profit per room came in at £35.44 in February – a 4.4 per cent drop on the same month in 2018.

Despite a 0.5 per cent increase in revenue per available room, non-room revenues dropped 0.4 per cent to 36.2 per cent of total revenue. This included a 0.7 per cent decrease in food and beverage and a 1.3 per cent decline in conference and banqueting.

Still, hotels managed to hit a 0.2 per cent gain in overall revenue. However, this was wiped out by rising costs, including a 0.5-point increase in payroll as a percentage of total revenue to 32.8 per cent.

Market Data

KAYAK data reveals Easter break hotspots for Brits

Mar 31, 2019 / Kayak
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Shutterstock

KAYAK.co.uk has found that popular Easter destinations Warsaw and Vienna have dropped in price by 24% compared to the same time last year.

Of the top 50 most popular destinations for this Easter, city break destinations Warsaw and Vienna have seen the biggest drop in prices with both cities around 24% cheaper than the previous year on average, said KAYAK.

Findings also reveal that Porto and Bordeaux are also cheaper to fly to, down 18% and 16% on average respectively, as well as Spanish favourites Arrecife in Lanzarote and Málaga, which are down by 16% and 9% on average.

Revenue Management

OTA Insight accelerates growth in Latin America

Mar 31, 2019 / OTA Insight (sponsored)
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Shutterstock

OTA Insight reports accelerating uptake and engagement in Latin America, an increasingly important region for the company.

OTA Insight’s growing list of high-profile partners in Brazil, Mexico and the wider Latam region includes Intercity, Slaviero, Bourbon, Deville, RCD Hotels, Playa Resorts and Casa Andina, as well as global chains with a strong Latam presence, such as Melia and NH Hotels. Fully committed to this vibrant market, OTA Insight is expanding its team to support the growing customer base.

OTA Insight will commence an extensive roadshow through the region with appearances at WTM Latin America and ILTM Sao Paulo 2019.

Digital Marketing

Is your property’s website built to deliver results?

Mar 31, 2019 / Net Affinity (sponsored)
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Shutterstock

You can have the prettiest, most visually pleasing website ever created, and it will fall flat on its digital face if it’s not optimised properly.

It’s like starting the year’s work off without a strategy – what you’re producing might be great but with such a key piece of the puzzle missing, the results won’t manifest.

It could be that your site was set up years ago when you mightn’t have had an insight into how it could be optimised for direct bookings? Or maybe it was designed by a creative specialist who made sure it was visually teeming with bells and whistles, without as much regard for activity behind the scenes.