Distribution

KAYAK looks to get deeper into localisation

Feb 04, 2019 / Kayak
Shutterstock
Shutterstock

Booking Holding’s growing price comparison division KAYAK is looking to enhance the localisation of its services having brought seven brands onto a single technology platform.

The US giant has led the way in consolidating a highly competitive sector in digital travel, but one in which it believes it benefits from having regional brands with a heritage in specific markets.

The group now consists of seven meta brands: KAYAK, Cheapflights, Momondo, Checkfelix, Swoodoo, Mundi, and Hotels Combined.

And most recently restaurant booking platform Open Table has been brought under the auspices of the group to exploit the clear synergies with hotel room booking.

Distribution

Miki Travel lays building blocks for Asian FITs in Europe

Feb 04, 2019 / Tour Operator
Shutterstock
Shutterstock

Amid the growing FIT wave in the travel industry, Miki Travel launched its new Seat-In-Coach tours to help meet the growing Asian demand for greater flexibility and “off-the-beaten-path” destinations.

Unlike package tours currently on the market, Joibus offers minimum purchasing sector of one-day, an average of three departures per week, and guaranteed departure regardless of the group size – allowing FITs to more easily incorporate the tours into their itinerary.

Each sector is a one-day tour comprising coach transportation, hotel accommodation, and entrance ticket to attractions.

Miki is selling Joibus in Japan, South Korea, Taiwan, Hong Kong, Singapore, Thailand, Malaysia, the Philippines and Indonesia.

Business Travel

BCD Travel sees record sales

Feb 04, 2019 / BCD Travel
BCD Travel
BCD Travel

BCD Travel has announced its financial results for 2018, reporting a 6% increase in sales over the previous year.

Throughout 2018, BCD Travel reinvested more than 40 per cent of its earnings back into its technology and infrastructure. A large portion of that was devoted to the company’s digital platforms, including its analytics and intelligence platform DecisionSource, as well as the trip management software TripSource.

The TMC also expanded mobile booking capabilities through TripSourceGo, which allows business travellers to shop and directly book hotel and air content. TripSource also received a number of new features such as voice-enabled services, receipt capture, biometric identification and “I’m safe” check-ins for travellers during a crisis.

Distribution

Virtuoso Introduces Wanderlist

Shutterstock
Shutterstock

Wanderlist allows advisors to manage their clients’ future travel proactively based on detailed input from clients themselves versus reactively planning one trip at a time.

Building on the model of the financial advisor, Wanderlist offers a powerful combination of professional expertise and the latest technology. It encourages the client to have greater input into their future journeys, while positioning the advisor as a travel planning superstar.

Wanderlist will enable advisors and their clients – both individually and with travel companions such as family and friends – to collaborate on organizing their wish lists and planning their dream trips. The fun visual online process to create a personalized travel portfolio further enables advisors to become specialists in their clients, uncovering previously unknown aspirations and building a stronger human connection.

Digital Marketing

Should hotel sales teams be allowed to work from home?

Feb 04, 2019 / Trends
Shutterstock
Shutterstock

Hotel leaders who still believe that everything needs to be done in the office between 9 a.m. and 5 p.m. need to realize that this thinking is outdated in many business contexts today.

The desire for a flexible work schedule has been rapidly growing across many industries, and hotels must keep pace when this is feasible. By providing the occasional ‘work from home’ option, companies give their employees a sense of empowerment over their work-life balance.

Studies have shown that this can lead to greater job fulfillment and, ultimately, increased levels of productivity. It also promotes a more desirable culture that benefits employers in attracting and retaining the most competitive talent.

Revenue Management

6 hotel data strategies to take your decision-making to the next level

Feb 04, 2019 / OTA Insight (sponsored)
Shutterstock
Shutterstock

Whether it’s internal information about the performance of various business segments or exact insights into pick-up and pace, it’s all just a few clicks and spreadsheets away.

This has made using detailed market insights to make pricing and distribution decisions common practice in the last few years as hoteliers aim to maximise their properties’ top line.

But unless you know how to make the data work for your hotel, this approach could do more harm than good. Because if revenue management data is unreliable, outdated or takes too long to collect, uninformed decisions are often made, and business opportunities are lost or missed out on.

Digital Marketing

What happened to search marketing in 2018

Feb 04, 2019 / Screen Pilot (sponsored)
Shutterstock
Shutterstock

With 2018 just weeks behind us, it is amazing to think about all the changes we have seen in the search world from big players like Google and Bing over the past year.

What’s even more interesting to think about is how those changes have transformed the way we think about, and execute on, search marketing in the hospitality industry.

Not only that, but what changes can we expect to see in 2019 and how will it further transform our search marketing tactics?