Business Travel

Cvent: Corporate group booking faces a difficult future starting mid-2020

Nov 05, 2019 / Cvent

Cvent's latest Group Business Outlook report projects a shaky couple years for group booking.

The company predicts that booking activity on its platform will be up in the beginning of 2020, as compared to last year, but that it will soon plunge downwards. Cvent gathers its data from its venue sourcing database, which has 260,000 venues globally, and it has been projecting a decline all year.

It isn’t all bad, however. Cvent’s data projects that group booking will start to improve toward the middle of 2021, and should remain up through the end of the year.

Download: Cvent Group Business Outlook Q2 2019

Digital Marketing

How is Big Data helping the travel and tourism industry?

Nov 05, 2019 / Data

Big data has transformed the travel industry and is also employed in the daily operations.

The travel industry is one of the sectors that is massively dependent on data collected, and in recent years, has become more efficient, thanks to big data and analytics. Big Data handles everything that a traveler expects from the travel operator, giving personalized offers and suggestions about the places to visit.

Hence, it can be deemed as the perfect companion that a traveler needs. It will be wrong to say that big data makes the traveling experience stress-free, which is what every traveler desires.

Distribution launches third Booking Heroes competition

Nov 05, 2019 /

The competition invites customers to tell the world their story of an accommodation provider that made their trip unforgettable.

The Booking Heroes competition champions the outstanding hospitality of accommodation providers that offer their guests far more than a place to rest their head. By sharing their stories, customers can earn a chance to win €25,000 of travel credit – both for them, and their Booking Hero.

To nominate their Booking Hero and enter the competition, customers simply need to share their story on Facebook or Instagram.

Digital Marketing

How to use a Facebook catalog for hotels

Nov 05, 2019 / Facebook

The Facebook catalog is one of the few constants when it comes to mastering Facebook marketing for hotels.

The catalog is a reusable inventory for your hotel’s digital marketing on Facebook, Instagram, and Messenger, as well as the many sites and apps in FB’s Audience Network. It’s a “set it and forget it” investment that streamlines ad creation on Facebook’s family of apps and gives you the flexibility to create more interactive ads.

Catalogs keep inventory organized and ready to use at a moment’s notice. While independents will see some benefit from centralizing hotel room types in a reusable catalog, the functionality really shines for hotel management companies and multi-property operators that want to match each hotel to the ideal audience.

Digital Marketing

NextGuest CRM now empowers single property hotels and small to mid-size hotel groups


With Easy Campaign, single or independent hotel group properties can now quickly set up and automate personalized transactional emails and start basic campaigns.

The solution comes with an email template library that follows industry best practices. Adding a personal touch, corporate design, or a custom template is very easy and intuitive thanks to a new Campaign Manager and Wizard.

For transactional campaigns, the solution turns reservation data from the property management system (PMS) into appealing emails sent to the guest on the fly.