Distribution

Europe: Airbnb offers greater price transparency

Jul 16, 2019 / Airbnb
Airbnb
Airbnb

Following pressure from both the Norwegian Consumer Authority, Airbnb revamped the way it displays property prices in Europe so consumers see the total price upfront.

Booking.com in Europe already displays the total price, including occupancy taxes in the initial view of a property listing, while Vrbo in the region merely shows the base rate for one night when the listing first appears.

Airbnb's initial price display for a home in Paris now includes the room rate, cleaning fees, service fees, and local occupancy taxes. Booking.com doesn't charge service fees to guests, but its initial listing view shows the total costs, including the total base rate for the room or home, as well as the VAT and city tax in Paris, for example.

Products & Services

Marriott goes live with new Sheraton brand identity

Jul 16, 2019 / Sheraton Hotels & Resorts
Sheraton Hotels & Resorts
Sheraton Hotels & Resorts

Portland Sheraton at Sable Oaks has become the first property in the world to display the new Sheraton logo.

It is the first new branding for the organisation in more than 40 years and comes as Marriott International continue transformation efforts at its most global brand.

The legacy South Portland, Maine property, formerly the Portland Marriott at Sable Oaks, will now become a part of the Sheraton brand portfolio as the newly rebranded Portland Sheraton at Sable Oaks.

Related: Sheraton gets a new logo

Business Travel

US travel volume rise 3.2% year in May

Jul 16, 2019 / USA
Shutterstock
Shutterstock

US travel volume grew 3.2% year in May this year, as revealed by the US Travel Association’s Travel Trends Index.

The total domestic travel grew 3.6%, with growth in both business and leisure volume.

According to the index, while domestic business travel grew 3%, domestic leisure grew 3.6%. The slower growth of business travel, which has smaller volume compared to leisure travel, pulled total travel growth down slightly but not enough to register on the index after rounding.

Related: Hotel slowdown may have checked in

Distribution

Google experiments with hotel room booking module placement

Jul 16, 2019 / Google Hotels
Google
Google

Changes could be coming soon to the layout of Google’s hotel search as the company tests some modification on its room booking module.

According to Koddi, if Google pushes this change live to a wider set of traffic and device types, this would allow travelers to see a greater variety of information and options for hotels within the same view.

Today, the room booking module does not see the highest volume of traffic due to its location being further down the page. Instead, the current design emphasizes the metasearch hotel listings. If the room booking module moves higher up the page, more customers may easily book a specific room type as they filter through available dates and rates.

Business Travel

ABTA highlights top concerns for staff traveling on business

Jul 16, 2019 / ABTA
Shutterstock
Shutterstock

Organising correct entry documents, health and medical issues and terrorism and security threats are the top three concerns for managers when their staff travel on business trips.

Reassuringly over half of managers (51%) stated that none of their staff on business trips over the last twelve months had encountered any problems.

However, there are some marked differences between managers’ concerns and the actual problems encountered by staff. In particular, 60% of managers expressed concerns over terrorism or security related issues, but only 6% stated that their staff had actually encountered problems relating to terrorism or security related issues.

When asked what problems their staff had actually encountered on business trips in the last twelve months the top three issues highlighted by managers were: natural disasters or severe weather conditions (18%), health or medical issues (15%) and issues around organising correct entry documents (13%).