Distribution

Ctrip is now Trip.com

Oct 29, 2019 / Trip.com
Trip.com
Trip.com

The recently concluded 2019 annual general meeting of shareholders adopted the resolution to change the name of the company from Ctrip.com International to Trip.com Group.

Ctrip.com International, a leading provider of online travel and related services, including accommodation reservation, transportation ticketing, packaged tours and in-destination services, corporate travel management, and other travel-related services, today announced that, at its 2019 annual general meeting of shareholders held today, shareholders of the Company voted for the company name to be changed from "Ctrip.com International, Ltd." to "Trip.com Group Limited".

Related: Ctrip changing name to Trip.com Group

Market Data

U.S. travel industry intensifies efforts to draw Chinese tourists

Oct 29, 2019 / China
Shutterstock
Shutterstock

Across the country, the U.S. tourism industry is trying to counter one of the casualties of the trade war with China that is still raging despite a temporary truce this month: a drop in the flow of affluent Chinese visitors to the U.S.

As the conflict has dragged on for 15 months with no meaningful breakthrough, the travel industry is trying to minimize the damage.

It has good reason. An enlarged Chinese middle class has become a lucrative market for the U.S. travel industry. Close to 3 million Chinese tourists visited the U.S. last year. And they spent liberally, an estimated average of $6,700 per person per trip, exceeding the average spending of international tourists by more than 50%, according to the U.S. Travel Association.

Business Travel

Integrated tech is still a dream in business travel

Oct 29, 2019 / American Express
Shutterstock
Shutterstock

A survey from the Association of Corporate Travel Executives reveals that 72% say their business travel program is only somewhat integrated.

The study, supported by American Express Global Business Travel, highlights online booking tools, corporate cards and expense management platforms as the most commonly integrated element of programs.

Interestingly, only about a fifth (22%) say they have no plans to integrate the processes further. Travel managers also say there are a number of barriers to integration, including the business travelers themselves, according to 37% of respondents.

Revenue Management

What’s happening with group business?

Oct 29, 2019 / Group Bookings
Marriott International
Marriott International

As the U.S. hotel industry has seen revenue-per-available-room growth slow, hoteliers have anxiously looked to their business mix to see what answers they could find in their transient and group segments.

While transient has remained relatively stable, hotel company executives have shared their hopes for a return to stronger group business. However, signs of a potential downturn have hoteliers once again worried about what that means for their group business.

Hotel News Now reached out to hoteliers to learn how well group business is performing at their properties.

Loyalty Program

Hilton Honors celebrates 100 million members

Oct 29, 2019 / Hilton
Hilton
Hilton

Hilton Honors welcomed the 100 millionth member to its award-winning loyalty program last week.

Created in 1987 to support Hilton’s most loyal guests, the Hilton Honors program has evolved to deliver value beyond the hotel stay - from expanded earning potential to digital engagement with the Hilton Honors app and redeeming Points for one-of-a-kind Experiences.

Through the Hilton Honors app, members can pre-select their room from a digital floorplan, download a digital key before arriving and unlock their room with their smartphone at select properties. Additionally, members will always get the lowest price on all Hilton hotels when they book direct on Hilton.com or on the Hilton Honors app.

Related: Hilton’s direct-to-consumer pitch wins over travelers