Four things to understand about your hotel data
When it comes to analyzing big data to understand guests and increase direct bookings, there are four key learnings that will help hoteliers compete with the big budgets of OTAs.
The top 10 hotels on Instagram, 2019 edition
In addition to building awareness and inspiring travelers, Instagram can now also be used to drive direct business with its booking feature.
United appears headed for Expedia divorce
United Airlines appears to be ready to move on without Expedia Group as a distribution partner. Their deal expires on Oct. 1, and the airline doesn't seem to be inclined to sign a new contract.
Airbnb leads $160 million investment in hospitality startup Lyric
The fresh capital brings Lyric’s total raised to $185 million, and will be used to expand its operations and support the buildout of its technology and data platform.
Retailing for hoteliers
From selling guest rooms and hotel services differently to monetizing under-utilized spaces, a new model of retailing is slowly taking hold in the hospitality industry.
Brexit delay spurs U.K. frenzy for summer breaks in EU
The decision to postpone the U.K.’s divorce from the European Union has given Brits certainty over at least one thing: their summer vacations.
Destination-based marketing adapts for consumers on the move
Traditional location-based marketing strategies that utilize geo-fencing around physical locations aren’t always effective when consumers are in motion.
The 2019 Hotel Reputation Benchmark Report
Now in its fourth year, the barometer analyzed 427 million online guest reviews from 140,000 properties across 200 countries over the past two years.
Hiisi Homes Selects apaleo PMS to power its 11 properties
With a lightning-fast rollout, Hiisi Homes introduces apaleo’s property management system as the core of its entire technology stack.
UK: Travel businesses have plenty of room to grow
OTAs are growing and clearly those owned by private equity houses have ambitious growth plans. But it could be traditional operators are following a strategy of going after profit rather than volume.