How Radisson is charting a new course to great experiences
Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers.
Products & Services ∙ Guest ExperienceTag
Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers.
Products & Services ∙ Guest ExperienceNot all that long ago independent hotels had no control over guest data or the customer experience but thanks to travel technology this is changing.
Technology ∙ Guest ExperienceGuests no longer want resorts to be a cookie-cutter experience, and hoteliers now need to reach out to surrounding communities to offer new experiences and interactions.
Products & Services ∙ Guest ExperienceAs self-serve options evolve and become widespread for guests at hotels, hoteliers are mindful to not lose the human element entirely.
Technology ∙ Guest ExperienceFor some, the hotel industry requires a fundamentally different notion to how it sells and packages merchandise, physical goods and experiences.
Technology ∙ Guest ExperienceWhile the tours and activities market has lagged behind airline and hotel bookings in the digital realm, it’s starting to catch up. In fact, it’s growing faster than the total travel market.
Distribution ∙ Guest ExperienceHotels are getting more creative with their branded for-purchase products in hopes of drawing you back for another visit and spreading the word about the property.
Products & Services ∙ Guest ExperienceHotels today have an opportunity to be more than just a place to sleep for guests by playing cultural matchmakers, connecting guests to the local experiences that best fit their preferences.
Technology ∙ Guest Experience