Industry figures have welcomed the Competition and Markets Authority enforcement action against major online travel agents on hotel bookings but said it does not go far enough.

Distribution ∙ OTAs

OTAs will be around a decade from now, but food, activities, and rides will be a lot more important to them and their customers.

Distribution ∙ OTAs

Searching for a hotel room online might soon get a little more transparent, at least for UK consumers.

Distribution ∙ OTAs

For years hotel chains have publicized the advantages of working with them: advanced loyalty programs that promise to bring consistent customers, low fees, tough negotiations with OTAs, and preferred financing options. Not so fast.

Distribution ∙ OTAs

A new research paper finds that for a given price at Booking.com or Expedia, a lower price at the other OTA or on the hotel’s website leads to a worse ranking position.

Distribution ∙ OTAs

Ranking of hotels is not optimised to show best results for the consumer, but to achieve maximum profit for OTAs.

Distribution ∙ OTAs

Like Booking.Basic, many online travel agencies sell rates that they have sourced from a third party without a direct relationship with the accommodation provider.

Distribution ∙ OTAs

Different channels and booking platforms, such as TripAdvisor, Google and Expedia, are becoming more powerful in the shifting hotel distribution landscape.

Distribution ∙ OTAs