Hotels accused of "profiteering" from Late Rooms / Super Break collapse
Agents claimed Imperial London Hotels and Hilton inflated prices at some properties that were owed money by Super Break.
Distribution ∙ OTAsTag
OTAs
Travelers not influenced by high pressure selling
A new study showed that 81% of holiday shoppers have experienced pressure messaging in the last year and only 56% of respondents said they felt pressured to book travel earlier than originally planned.
Distribution ∙ OTAsNYT: Hacking your way to the best hotel rate
Booking at the last minute, playing “hotel roulette” and even resorting to scalpers can yield savings.
Revenue Management ∙ OTAsIs the travel industry heading for a new world order?
There remains little doubt among travel experts that tech goliaths Google and Amazon will dominate the online travel arena, threatening to bust up the duopoly of Expedia Group and Booking Holdings that has reigned for years.
Distribution ∙ OTAsHow hotels are adapting to the biggest disruptors
The hospitality industry is focused on a "return on experience" metric, which calculates the value of investing in customer experience enhancements, digital branding, and new technologies that automate and improve customer service.
Distribution ∙ OTAsOTA startup accuses Booking, Expedia of EU antitrust breaches
Danish OTA Nustay claims Expedia and Booking.com are trying to “kill off” the startup for offering lower prices and punishing hotels that appear on its site.
Distribution ∙ OTAsHostile hospitality: Airlines and hotels take on travel websites
Airlines and hotels are leaning on lobbyists, lawmakers, and regulators to regain control of the way travelers purchase flights and rooms by diminishing the standing of third-party travel bookers.
Distribution ∙ OTAsWhat will OTA 4.0 look like?
The OTA is not dead. It will just look very different as each find their own path, whether with better tech, new verticals or new customer segments or an all-in-one model.
Distribution ∙ OTAs