Marriott is set to make significant changes to the way that its Bonvoy loyalty members pay for award nights with points.

Loyalty Program ∙ Marriott

Julius Robinson, who is currently Marriott International’s senior vice president of classic premium full-service brands, might be something of a poster child for the concepts of loyalty and legacy.

Loyalty Program ∙ Marriott

New tools geared for driving engagement at Hilton have created strong growth in its loyalty program. But does Marriott also get part of the credit?

Loyalty Program ∙ Hilton

Loyalty programs have long been a feature of the hotel sector, but little evidence has traditionally supported whether they represent an operationally and financially beneficial form of investment.

Loyalty Program ∙ Asia Pacific

Loyalty in travel is not what it used to be and like many other hotel groups, Accor is looking to build an ecosystem of partnerships to engage its customers.

Loyalty Program ∙ Accor

While many hotel branding companies have recently announced reforms in their rewards structures, their programs are still primarily based on a point redemption system.

Loyalty Program ∙ Horwath HTL

In this webinar, experts from leading hospitality and hotel tech companies will share their insights and strategies on how to enhance customer loyalty.

Travel Tripper (sponsored) ∙ Loyalty Program

Additionally, global room night penetration increased more than 500 basis points over the last year with World of Hyatt members representing 41% of all room bookings in the first quarter.

Loyalty Program ∙ Hyatt